Kentucky Medicaid is expanding managed care coverage to all areas of the state. Medicaid has contracted with three new managed care organizations (MCOs) to coordinate health care for most Medicaid members, beginning Nov. 1, 2011. The new MCOs are: CoventryCares of Kentucky, Kentucky Spirit Health Plan and WellCare of Kentucky. Members in Jefferson County and the 15 surrounding counties served by the Passport Health Plan will continue to receive managed care services through that plan.
For more information on this transition to managed care for Medicaid members: http://medicaidmc.ky.gov/Pages/index.aspx
Medicaid Implementation Report Form
Medicaid Managed Care Hotline
For help with questions about managed care coverage, members can call 1 (855) 446-1245 from 8 a.m. to 6 p.m. Eastern Time, Monday through Friday.
What has been your experience with the recent/ongoing Medicaid managed care transition?
Kentucky Voices for Health is monitoring the roll out of Medicaid managed care to over 500,000 Kentuckians. We are seeking input from consumers across the Commonwealth as to their experiences with the transition (good and bad). Examples include:
- several individuals on waiver programs or in nursing homes, who will not be served through managed care, received enrollment letters
- Medicaid recipients who have not been notified of their “matched” plan and opportunity to select a different plan
- Continuity of care and treatment (i.e. medications, providers in network, etc.)
Do you have a personal or organizational story about Kentucky’s new “Medicaid managed care” system? If you want to document your story, positive or negative, with the new Medicaid managed care system, please fill out the form located on the Kentucky Voices for Health website.
Click here to access this form or you may call the Kentucky Youth Advocates’ Medicaid Managed Care Story Bank Hotline (dial 1-888-825-5592 and press 1 when the welcome voicemail begins). Your experiences with managed care will help us understand what we can do to help to improve this system.